Cancer Information and Support Volunteer
When We Need You
From 28/05/2012 onwards
Support people affected by cancer in your local library at our custom-built Information and Support hubs. This pioneering new initiative provides practical information and emotional support to local people living with cancer. You will have the chance to directly improve the lives of people affected by cancer. You will meet great people, receive excellent training and make a real difference with your face-to-face support. This is a unique opportunity to make history and have an impact by being involved in the first project of its kind in the UK! The variety of volunteer tasks include: Meeting and greeting people and providing a warm welcome to the Macmillan service; Making appointments for people; Providing a friendly, listening ear to people; Explaining the resources and services available; Directing people to local and national services that may be of help to them; Collecting and recording information about people who use the service; Recording messages; Referring complex enquiries to a supervisor; Keeping the information displays stocked and up to date; Attending volunteer team meetings. **HOW DO I GET INVOLVED?** If you are interested in this opportunity please get in touch with us ideally by phone or email using the contact details on this page. Alternatively you can register your interest directly using the Register Interest facility. If we have not responded within 5 working days please contact the Volunteer Glasgow.
About Glasgow Life Macmillan Cancer Support
Macmillan Cancer Support has funded Glasgow Life to set up cancer information and support services in libraries across the city of Glasgow. The aim of the programme is to provide information and support to people affected by cancer in Glasgow. We are looking for volunteers from across the city to get involved in running these services on a daily basis, making a real difference to the local community. Volunteers are at the heart of this project and are central to the success of the service. Volunteers will be trained, supported and empowered to operate information and support services, directly improving the lives of people affected by cancer.
Skills & Experience
Open, warm and friendly manner, Non-judgmental, Good communication skills, Ability to ‘actively listen’ (training will be given), Awareness of own limitations and boundaries, Commitment to the role, Basic administration skills, Willingness to undertake training required. Volunteers who speak additional languages would be particularly welcome Most important of all is the willingness to learn and the desire to support others. Local volunteers particularly welcome!
Currently recruiting volunteers for the following library services: Dennistoun, Springburn Library, as well as Glasgow Club at Scotstoun Leisure Centre. There is also a limited need for new volunteers at Cardonald (Thu 10-2pm), Pollok (1-3.30pm), Gorbals (Fri 10-12pm/12-2pm).
We have a duty of care to our volunteers. The role can at times be emotionally demanding and we require a level of maturity and experience in order to safeguard both volunteers and clients.
Application Form, Induction/Training, Interview, Police Check, References
Training and Induction Details
Volunteers will receive full induction in to Glasgow Life and the Macmillan volunteer programme. They will also receive initial training over five evenings, on confidentiality, boundaries, active listening skills, cancer awareness and signposting.
Advice / Information giving
We will reimburse all reasonable out of pocket expenses including travel expenses according to our volunteer expenses policy. Librarians will pay the volunteer expenses using petty cash. Volunteers will be required to keep tickets and complete an expenses claim form.
Frequency & Commitment
2-3 hours per week. We would hope volunteers could commit to a year, this is because we invest a lot in training our volunteers. We understand that this is not always possible, though.
Volunteers must be at least 18 years of age.
Opportunity Provided By
Contact: Morven MacLean
Tel: 0141 287 2907