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Advice & Information Receptionist
When We Need You
From 28/10/2011 onwards
About Opportunity
Do you enjoy meeting new people? Would you like to build on your skills? “My eyes have been opened at the life challenges that service users face. My volunteer work has given me more confidence meeting people from different walks of life, and working in an office environment.” - Volunteer Advice & Information Receptionist We are recruiting a pool of volunteer Advice & Information Receptionists to cover the reception desk at Cyrenians Head Office and the waiting area for our Duty and Advice Service. The Advice & Information Receptionists will assist this service in providing effective reception support and helping service users with information, food parcels, clothes and toiletries as appropriate. We ask that volunteers in this role must commit to a minimum of 3 hours per week to cover a morning or afternoon during the Advice & Information duty opening times. A great opportunity to help and make a difference to the local community.
Availability
Flexible
About The Cyrenians
Aberdeen Cyrenians is a voluntary organisation and one of Scotland's major charities, which aims to help homeless people by alleviating homelessness, through the provision of support and accommodation. We provide direct services for homeless people, aiming to help them to move forward with their lives.
Since 1968, we have provided an increasing range of services for homeless people, and at present, we meet the needs of around 2,000 people each year.
In the main, we provide hostel type accommodation, run a drop in centre, help service users in gaining rented accommodation, provide advice, information and emotional support and provide training and access to education and employment opportunities.
We welcome and actively encourage the involvement of volunteers in a variety of areas to help us to open the doors wider for homeless people in Aberdeen.
Skills & Experience
No qualifications necessary. Volunteers in this role should have a pleasant, approachable manner; share the aims and values of Cyrenians; have a non judgemental attitude; and be able to demonstrate good communication and interpersonal skills. It would desirable for the volunteer to have previous experience working on a reception/ dealing with the public, or in administration.
Travel Details
62 Summer Street, Aberdeen (central Aberdeen-on all main bus routes to City Centre)
Requirements
Application Form, Induction/Training, Informal Chat, Interview, Police Check
Training and Induction Details
Good support and relevant training is provided including induction course which will cover Cyrenians Aims & Values and managing challenging behaviour. Other future training opportunities include Alcohol & Drugs Awareness and First Aid.
Work Type
Administrative / Office Work
Client Group
Homeless / Housing
Expenses Detail
Relevant travel expenses are re-imbursed to volunteers.
Accessibility Details
Wheelchair Access
Disabled Toilet
Frequency & Commitment
We ask that volunteers in this role must commit to a minimum of 3 hours per week to cover a morning or afternoon during the Advice & Information duty opening times
Minimum Age
Volunteers must be at least 18 years of age.
Volunteers Required
5
Reference Code
1-1571
Opportunity Provided By
Contact Details
62 Summer Street
Aberdeen
Scotland
AB10 1SD
Contact: Jenna Ingram
Tel: 01224 625732
Email: Jenna.Ingram@Aberdeen-Cyrenian...
Website: http://www.aberdeen-cyren...
