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General Adviser
When We Need You
From 19/06/2003 onwards
About Opportunity
You will be part of a team of volunteers, and as a 'novice' adviser, you will receive assistance and support while you consolidate your training. A general adviser uses the GS2 CAB information system, and other available books, to advise clients, on whatever topic they need information on. Volunteers must be able to use a computer to type short reports and access information.
Availability
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About Inverness Citizens Advice Bureau
Inverness Citizens Advice Bureau provides free, confidential and impartial advice on any subject, to all members of the public.
Skills & Experience
Communications. Interpersonal skills. Listening skills. Ability to use a computer to type short reports and access information and definitely able to read and understand diverse information.
Travel Details
103 Academy Street, Inverness. In city centre close to bus/rail stations and car parks.
Restrictions
Under 18, an adviser must be accompanied for every
Requirements
Application Form, Induction/Training, Interview, References, Trial Period
Training and Induction Details
1. 13 (2 x hour) sessions on a range of topics, most commonly raised by clients. 2. In bureau training - shadowing, observing, assisted interviews. 3. On-going training sessions, information up-grades.
Work Type
Research / Policy work
Client Group
Tackling unemployment
Expenses Detail
Expenses for public/*private transport is paid weekly. Parking charges and childcare can also be paid for. *Claimable distance is up to 20 miles for all those resident outwith a 1 mile radius of Inverness, mileage rate is 20p/per mile.
Accessibility Details
Wheelchair Access
No Disabled Toilet
Frequency & Commitment
3 hours per Week. Minimum Commitment: 3
Minimum Age
Volunteers must be at least 18 years of age.
Volunteers Required
6
Reference Code
40-66
Opportunity Provided By
Contact Details
The Gateway
1A Millburn Road
IV2 3PX
Contact: Signpost
Tel: 01463 711393
Email: volunteer@signpost-inc.org
Website: http://www.signpost-inc.o...
