When We Need You
From 01/03/2004 to
The volunteer would develop a range of skills through an extensive basic training programme leading to Certificates in Advice Work. They would use an extensive information system to access information for clients, make up case records, and deal with outside agencies when necessary on behalf of clients. Volunteers would derive great satisfaction from helping clients, some of whom have multiple problems. Clients benefit from skilled help, and know that the service is free, independent, confidential and impartial. Volunteer advisers would learn to work as part of a team, with an opportunity to go on to do more specialised advice work eg money advice.
About Angus Citizens Advice Bureau
To give advice and information to the general public on a wide variety of subjects. A free, confidential, impartial and independant service
Skills & Experience
See above - be able to understand "legally based" information system (but no legal terminology) and to write accurate case records.
Basic training tutorials done in Arbroath CAB, and Bureau practice and on going training done in Montrose Bureau, 38 Murray Street. Buses from Brechin, Aberdeenshire stop on Murray Street.
Anyone between ages of 18-75 years able to access
Application Form, Induction/Training, Informal Chat, Interview, References, Trial Period
Training and Induction Details
All volunteers with CAB have to undergo a Basic Training Programme - partly in Arbroath (Tutorials) - approximately 1 day per week for 12 weeks, plus Bureau practice to shadow a trained volunteer before full interviews are conducted by trainee - this can
Advice / Information giving
Human / Civil rights/ Justice
Expenses are paid for anyone travelling more than 3 miles from place of training/work,. When fully trained expenses usually paid every 3 months @ 20p per mile - or bus fares can be paid daily.
Frequency & Commitment
4 hours per Week. Minimum Commitment: 4 Week
Volunteers must be at least 18 years of age.
Opportunity Provided By
32 - 34 Guthrie Port
Contact: Volunteer Centre Angus
Tel: 01241 875525