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Advisor (Stranraer)
When We Need You
From 16/09/2003 onwards
About Opportunity
Advisors are given full training and support over a period of 12 weeks to offer advice in a wide range of subjects including benefits, housing, employment, debt, consumer and family matters. The training takes the form of one day a week classroom type learning and half a day a week of shadowing with an experienced advisor. Volunteers need to be confident in dealing with people both face to face and on the telephone. Volunteers will be asked to complete a short test on literacy and numeracy skills and undertake an informal interview and basic literacy/numeracy test prior to starting the training.
Availability
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About D&G Citizens Advice Service
Dumfries and Galloway Citizens Advice Service is a region wide advice service which ensures that individuals do not suffer through ignorance of their rights and responsibilities or of the services available;or through an inability to express their needs effectively. The organisation also exercises a responsible influence on the development of social policies and services both locally and nationally.
Skills & Experience
Good at dealing with people both face to face and on the telephone, literate,numerate, good with computers, common sense, ability to listen, non judgemental.
Travel Details
23 Lewis Street, Stranraer
Requirements
Application Form, Induction/Training, Informal Chat, Interview, References, Trial Period
Training and Induction Details
Basic training course lasts 12 weeks (one day a week); on-going training consists of keeping abreast of legislation (monthly training day).
Work Type
Advice / Information giving
Client Group
Human / Civil rights/ Justice
Expenses Detail
40p per mile while training and 45p a mile thereafter.
Accessibility Details
Wheelchair Access
Disabled Toilet
Frequency & Commitment
7 hours per Week. Minimum Commitment: 4 Month
Minimum Age
Volunteers must be at least 18 years of age.
Volunteers Required
10
Reference Code
12-190
Opportunity Provided By
Contact Details
the hub
24-26 Friars Vennel
DG1 2RL
Contact: Volunteer Action Dumfries and Galloway
Tel: 01387 267311
Email: info@volunteeraction.co.uk
Website: http://www.volunteeractio...
