Telephone Helpline Volunteer
When We Need You
From 16/02/2012 onwards
To staff a minimum of three help line shifts per month providing information or listening ear to callers. To help organise information that might be of use to MWRC and our callers To gather information regarding matters addressed and complete case files. HOW DO YOU GET INVOLVED? You should contact us for an application pack ideally by email, in writing to us or visit us. If you are interested in this opportunity please get in touch with us using the contact details on this page. Alternatively you can register your interest directly using the register Interest facility. If you do not receive a response within 2 working days, please contact the Volunteer Centre. It generally takes around 2-3 weeks after you contact us to get you started.
About AMINA-Muslim Womens Resource Centre
MWRC provides many services aimed at encouraging the development of Muslim women and through this the Muslim community. The services we provide enable continuous study and evaluation of the changing needs of Muslim women. These will be used as a basis of discussion with local authorities and other service providers to help make their services more responsive to the needs of Muslim women and Muslim community in general. All our services operate within a strict code of confidentiality and non-judmentalism. Though MWRC tailors its services to suite the needs of Muslim women, the centre welcomes all women to access our services. WE aim to offer services in the users first language using interpreters where necessary.
Skills & Experience
a) An ability to listen and empathise on the telephone b) An ability to speak clearly and to be understood easily on the phone. An ability to speak a community language as well as English. Previous experience of working on the telephone.
South West Glasgow By bus: No 7,12,37,31
Women only organisation
Application Form, Induction/Training, Informal Chat, References
Training and Induction Details
The induction training involves; an introduction to MWRC, Confidentiality, and Equalities
Advice / Information giving
We pay for public transport rates and reimburse the volunteers when they come to the centre.
Frequency & Commitment
Minimum 3 hours per week Minimum commitment of 6 months
Volunteers must be at least 16 years of age.
Opportunity Provided By
311 Calder Street
Contact: Gabrielle MacBeth
Tel: 0141 585 8026