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General Adviser
When We Need You
From 11/01/2010 onwards
About Opportunity
Our Bureau attempts to recruit 4 intakes per year of 10 Trainee Volunteer General Advisers. Our next intake is expected to be in May/June 2013. This role is challenging and extremely rewarding. It takes approximately 13 weeks to complete the training, committing yourself to one day per week. During week 8 there is a full week of classroom work. Advising is generally done on a face-to-face basis; however it is our intention to boost our internet and social media presence through Facebook, Twitter, Email and Internet Chat Advice as well as continuing to provide telephone support. If you have additional skills in IT, Administration and Reception for instance, we would welcome support in these areas. You can reflect your preferences on the application form. For more information about us and the services we provide look at our web site - see under the contact details section below. **HOW DO I GET INVOLVED?** If you feel you can rise to this challenge, devote the time, commitment and energy to helping others, then register your interest below and we will get a form and role description out to you. You can also download a form and role description from our web site at: www.glasgowcentralcab.org.uk/volunteer.htm., or request those by email. Closer to the start date we have interviews and references are checked.
Availability
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About Glasgow Central Citizens Advice Bureau
Glasgow Central is the oldest Citizens’ Advice Bureau in the United Kingdom. We have achieved this by being pro-active and providing a robust advice and information service to the residents and those who work in the Glasgow City Council Area. This pivotal role is delivered by a committed, dedicated and energetic team of Voluntary General and Specialist Advisers. We provide a service second to none and our funding comes from a variety of sources. This does not influence the advice we give which is free, independent and non-judgemental.
Skills & Experience
Volunteers do not need to have any experience within the voluntary or advising sectors as full training and support is provided. Commitment is the key together with an outgoing personality, reasonable level of numeracy, reading, verbal communication and computer skills.
Travel Details
The Bureau is situated in the Merchant City at 1st Floor, 88 Bell Street, Glasgow G1 1LQ, opposite the Bensons Bed Shop. Entry is via a buzzer system on the left of the double red door. Bell Street is situated at the bottom of High Street, close to Glasgow Cross. A number of buses pass nearby on High Street and the Trongate via Argyle Street and Glassford Street. Both Queen Street and Glasgow Central Railway Stations are within walking distance.
Restrictions
Requirements
Application Form, Interview, References
Training and Induction Details
Full training and support is provided by our qualified and experienced Volunteers, Bureau Tutors and Training Officer. This consists of induction, shadowing, a full week of training in the key principles and subject areas.
Work Type
Advice / Information giving
Client Group
Anti poverty work
Expenses Detail
We reimburse volunteers for public transport costs on submission of receipts/tickets attached to Bureau Expense claims forms.
Accessibility Details
Wheelchair Access
Disabled Toilet
Frequency & Commitment
We look for at least one full day per week (9am till 5pm excluding lunch and breaks) for 6 months after training is completed.
Minimum Age
Volunteers must be at least 18 years of age.
Volunteers Required
10
Reference Code
33-1415
Opportunity Provided By
Contact Details
1st Floor
88 Bell Street
Glasgow
Scotland
G1 1LQ
Contact: Dennis Hollywood
Email: DennisHollywood@GlasgowCentral...
Website: http://www.glasgowcentral...
