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Volunteer General Advisor
When We Need You
From 11/01/2010 onwards
About Opportunity
Glasgow Central is the oldest Citizens’ Advice Bureau in the United Kingdom. We have achieved this by being pro-active and providing a robust advice and information service to the residents and those who work in the Glasgow City Council Area. This pivotal role is delivered by a committed, dedicated and energetic team of Voluntary General and Specialist Advisers. We provide a service second to none and our funding comes from a variety of sources. This does not influence the advice we give which is free, independent and non-judgemental. Our Bureau attempts to recruit 4 intakes per year of new entrants for training towards becoming a General Adviser. Our next intake is expected to be in January 2012. This role is challenging and extremely rewarding. It takes approximately 13 weeks to complete the training, committing yourself to one day per week. During week 8 there is a full week of classroom work. It is our intention is to have 4 intakes of 10 per year. Advising is generally done on a face-to-face basis, however it is our intention to boost our telephone and internet services and you can reflect your preferences on the application form. For more information about us and the services we provide look at our web site which you can access on the right hand side in the contact details box. If you feel you can rise to this challenge, devote the time, commitment and energy helping others, then register your interest and we will get a form out to you. You can also download a form from our web site at: www.glasgowcentralcab.org.uk/volunteer.htm.
Availability
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About Glasgow Central Citizens Advice Bureau
Glasgow (Central) CAB is the oldest CAB in the UK. It was established on the 13 January 1939 ant has been providing advice, support and representation to those who live and/or work in the Glasgow City Council Tax Area.
Skills & Experience
Volunteers do not need to have any experience within the voluntary or advising sectors as full training and support is provided. Commitment is the key together with an outgoing personality, reasonable level of numeracy, reading, verbal communication and computer skills.
Travel Details
The Bureau is situated in the Merchant City at 1st Floor, 88 Bell Street, Glasgow G1 1LQ, opposite the Bed Shed shop. Entry is via a buzzer system on the left of the double red door. Bell Street is situated at the bottom of High Street, close to Glasgow Cross. A number of buses pass nearby on High Street and the Trongate via Argyll Street and Glassford Street. Both Queen Street and Glasgow Central Railway Stations are within walking distance.
Restrictions
Ideally volunteers should be at least 18 of age. We are currently looking to provide a service called ‘Action for Youth’ which is aimed at 18 to 25 year old people.
Requirements
Application Form, Interview, References
Training and Induction Details
Full training and support is provided by our qualified and experienced Volunteers, Bureau Tutors and Training Officer. This consists of induction, shadowing, a full week of training in the key principles and subject areas.
Work Type
Advice / Information giving
Client Group
Anti poverty work
Expenses Detail
We reimburse volunteers for public transport costs on submission of receipts/tickets attached to Bureau Expense claims forms.
Accessibility Details
Wheelchair Access
Disabled Toilet
Frequency & Commitment
We look for at least one full day per week (9.15 to 16.45 excluding lunch and breaks) for 6 months after training is complete.
Minimum Age
Volunteers must be at least 18 years of age.
Volunteers Required
10
Reference Code
33-1415
Opportunity Provided By
Contact Details
1st Floor
88 Bell Street
Glasgow
Scotland
G1 1LH
Contact: Keith Gauld
Tel: 0141 559 6290
Email: keithgauld@glasgowcentralcab.c...
Website: http://www.glasgowcentral...

