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General Adviser

General Adviser

Our Bureau attempts to recruit 4 intakes per year ...

General Adviser

Published: 11/01/2010 Updated: 07/02/2013
( 0.45 seconds)
General Adviser

When We Need You

From 11/01/2010 onwards

About Opportunity

Our Bureau attempts to recruit 4 intakes per year of 10 Trainee Volunteer General Advisers. Our next intake is expected to be in May/June 2013. This role is challenging and extremely rewarding. It takes approximately 13 weeks to complete the training, committing yourself to one day per week. During week 8 there is a full week of classroom work. Advising is generally done on a face-to-face basis; however it is our intention to boost our internet and social media presence through Facebook, Twitter, Email and Internet Chat Advice as well as continuing to provide telephone support. If you have additional skills in IT, Administration and Reception for instance, we would welcome support in these areas. You can reflect your preferences on the application form. For more information about us and the services we provide look at our web site - see under the contact details section below. **HOW DO I GET INVOLVED?** If you feel you can rise to this challenge, devote the time, commitment and energy to helping others, then register your interest below and we will get a form and role description out to you. You can also download a form and role description from our web site at: www.glasgowcentralcab.org.uk/volunteer.htm., or request those by email. Closer to the start date we have interviews and references are checked.

Availability

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About Glasgow Central Citizens Advice Bureau

Glasgow Central is the oldest Citizens’ Advice Bureau in the United Kingdom. We have achieved this by being pro-active and providing a robust advice and information service to the residents and those who work in the Glasgow City Council Area. This pivotal role is delivered by a committed, dedicated and energetic team of Voluntary General and Specialist Advisers. We provide a service second to none and our funding comes from a variety of sources. This does not influence the advice we give which is free, independent and non-judgemental.

Skills & Experience

Volunteers do not need to have any experience within the voluntary or advising sectors as full training and support is provided. Commitment is the key together with an outgoing personality, reasonable level of numeracy, reading, verbal communication and computer skills.

Travel Details

The Bureau is situated in the Merchant City at 1st Floor, 88 Bell Street, Glasgow G1 1LQ, opposite the Bensons Bed Shop. Entry is via a buzzer system on the left of the double red door. Bell Street is situated at the bottom of High Street, close to Glasgow Cross. A number of buses pass nearby on High Street and the Trongate via Argyle Street and Glassford Street. Both Queen Street and Glasgow Central Railway Stations are within walking distance.

Restrictions

Requirements

Application Form, Interview, References

Training and Induction Details

Full training and support is provided by our qualified and experienced Volunteers, Bureau Tutors and Training Officer. This consists of induction, shadowing, a full week of training in the key principles and subject areas.

Work Type

Advice / Information giving

Client Group

Anti poverty work

Expenses Detail

We reimburse volunteers for public transport costs on submission of receipts/tickets attached to Bureau Expense claims forms.

Accessibility Details

Wheelchair Access
Disabled Toilet

Frequency & Commitment

We look for at least one full day per week (9am till 5pm excluding lunch and breaks) for 6 months after training is completed.

Minimum Age

Volunteers must be at least 18 years of age.

Volunteers Required

10

Reference Code

33-1415

Opportunity Provided By

Volunteer Glasgow

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Contact Details


1st Floor
88 Bell Street
Glasgow
Scotland
G1 1LQ


Contact: Dennis Hollywood
Email: DennisHollywood@GlasgowCentral...
Website: http://www.glasgowcentral...

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