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Advice Worker
When We Need You
From 31/07/2002 onwards
About Opportunity
Advice Workers interview clients, listen and help them clarify their issues by exploring and asking questions about the problem. Give information - Use information system to find out correct information. Give advice - Explain the information to the client and options and choices available to them, so they can make a decision. Give practical help - Filling in forms, doing benefit calculations or writing and/or speaking to other agencies on clients' behalf. Record client cases - Make a record of clients' enquiries. Identify issues of social policy.
Availability
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | ||
| Morning | X | X | X | X | X | X | ||
| Afternoon | X | X | X | X | X | |||
| Evening | X |
About East Dunbartonshire Citizens Advice Bureau
To ensure that no individual suffers through lack of knowledge of their rights.
Skills & Experience
Ability to communicate with the public, be a team worker. All training given in house. Admin skills would be beneficial.
Travel Details
Main Bureau. Milngavie outreach - Social work office, Stewart Street, Milngavie (Weds) Bishopbriggs outreach - Triangle Council Offices, Kirkintilloch Road, Bishopbriggs (Weds) Lennoxtown outreach - Housing office, Main Street, Lennoxtown. (Thurs)
Restrictions
Age limits covered by insurance policy for advice
Requirements
Application Form, Interview, References
Training and Induction Details
Induction - CAB principles, policies, procedures, health & safety. Basic Training - 26 modules classroom with group.
Work Type
Advice / Information giving
Client Group
Human / Civil rights/ Justice
Expenses Detail
Paid public transport from home to bureau or outreach. Private mileage rate 35p per mile
Accessibility Details
Wheelchair Access
Disabled Toilet
Frequency & Commitment
8 hours per Week
Minimum Age
Volunteers must be at least 18 years of age.
Volunteers Required
6
Reference Code
21-58
Opportunity Provided By
Contact Details
5 Dalrymple Court
Townhead
Kirkintilloch
G66 3AA
Contact: East Dunbartonshire Voluntary Action
Tel: 0141 578 6680
Email: admin@vced.org.uk
Website: http://www.volunteereastd...
